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Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: susan@emglivefitness.com
By Phone: 908-228-2339
We reserve the right to make changes to this policy. Any changes to this policy will be posted.

REFUND POLICY
EMG Live Fitness offers a non-tangible product (live performance) and therefore we do not issue refunds once the performance has taken place.   EMG advises that you, the customer, are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstances can happen as such:

We DO honor requests for a refund based on but not limited to the following:

  • Non-delivery of the product due to server/electrical issues on our end;
  • Instructor replacement:  It may happen, but we do not believe it will, that an instructor may not be able to teach class as scheduled.  In this instance we may have a “substitute” instructor and as such you would be due a refund IF you do not log on to the class:
  • Please note that we will not be giving refunds for incompatibility of software.  For example, your internet security does not allow our broadcast to be viewed.

SHIPPING & DELIVERING
EMG Live Fitness does not ship anything.  This is only on here because the legal department says we have to!

 

OUR ADDRESS
46 Briar Court
Hamburg, New Jersey 07419
908-228-2339